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Privacy Policy

Our Privacy Policy is designed to help you understand how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

What Information Do We Collect?

When you visit our website you may provide us with two types of information: personal information you knowingly make the decision to disclose that is collected on an individual basis and Website use information collected on an overall basis as you and others browse our Web site.

Personal Information You Choose to Provide

Service Request Information: You will provide us information about yourself, your pets, and the services you are looking for when you fill out a service request form on or register for email newsletters and alerts. You may also provide additional comments on how you see servicing your needs and interests. Any information you add to your listing will be stored. A Closer Bond will have access to this information.

Job Applications: You will provide us information about yourself, and the services you are capable of performing for A Closer Bond when you fill out a job application on our website. You may also provide additional comments on how you and A Closer Bond can work together. Any information you add to your application will be stored.

Email Information: If you choose to correspond with us through email, we may retain the content of your email messages with your email address and our responses. We provide the same protections for these electronic communications that we use for information received online, mail and telephone. This also applies when you sign up through any of our forms using your email address or make a purchase on this site.

Web Site Use Information

Similar to other commercial Websites, our Web site utilizes sessions to track user information and Web server logs/analytics to collect information about how our Web site is used. We may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.

How Do We Use the Information Provided to Us?

We may use the information we collect from you make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf our website, send us a service inquiry, or use certain other features in the following ways:

  • To personalize your experience and let us to deliver the type of content and service offerings in which you are most interested
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer requests/inquiries
  • To process your transactions
  • We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


When you use our website, provide us with personal information, verify your payment method, place an order in the online store, arrange for a return of a purchase, sign up for our newsletter, or send us a service inquiry, we imply that you consent to our collecting it and using it for that reason only. You may revoke your consent for us to contact you, for the use of your information, at anytime, by contacting us at

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law. We will use your e-mail address solely to provide timely information about A Closer Bond. We will maintain the information you send via e-mail in accordance with applicable federal law.

CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, all e-mail sent from our organization through Constant Contact will clearly state who the e-mail is from and provide clear information on how to contact us. In addition, all e-mail messages will also contain information on how to remove yourself from our mailing list so that you receive no further e-mail communication from Constant Contact.

Use of Testimonials

Testimonials that appear on this site are individual experiences and reflect real life experiences of those who have used our services in some way. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public. is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed.


A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.Cookies are implemented in every site built by Wix. Our site uses Google Analytics, a service which transmits website traffic data to Google servers in the US. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Intellectual Property Rights

All copyrights, trademarks, and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from A Closer Bond.

You must not:

  • Reuse material from our website without prior written consent for commercial use.
  • Sell material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.

Restricted Access

In the future we may need to restrict access to parts of our website and reserve rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our site, you must ensure that both your username and password are kept confidential.

Changes to this Privacy Policy

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Questions and Contact

If you have any questions regarding this policy, or your dealings with our website, please contact us here:
550 W Wood St Unit 300
Palatine, IL 60067
(847) 358-7312

Care You Can Trust Since 1994

Our highly-trained staff and unique approach to training makes A Closer Bond stand ahead of the others. Our staff is certified through Pet Tech Canine CPR, PACCC Petcare Providers, IBPSA, The Dog Gurus, among others.

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